Contact Makutano Kivu Resort
Get In Touch

Book Your Lake Kivu Escape

We're here to help make your stay perfect. Contact us directly or fill out the booking form below

Call Us

Available 24/7 for bookings and inquiries

+250 798 696 529

WhatsApp

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+250 780 361 829 Start Chat

Email Us

We'll respond within 24 hours

[email protected]

Visit Us

Located in the heart of Rubavu

Rubavu (Gisenyi), Rwanda
Near Lake Kivu

Get Directions
Make a Reservation

Book Your Stay

Fill out the form below and we'll get back to you within 24 hours to confirm your reservation

We'll confirm your reservation within 24 hours

Secure Your Reservation

Payment Options

Choose your preferred payment method to secure your booking. We accept mobile money, card payments, and direct transfers.

Instant Online Payment

Pay securely with mobile money or card

MTN Mobile Money
Airtel Money
Visa & Mastercard
Instant Confirmation

Booking Deposit: 30% of total amount

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Contact us via WhatsApp for payment

Request Payment Link

Get a personalized payment link via email

1

Fill out the booking form above

2

We'll send you a secure payment link

3

Complete payment at your convenience

4

Receive instant confirmation

Response Time: Within 2 hours

Request Link

Personalized & Secure

Direct Mobile Transfer

Pay directly to our mobile money accounts

MTN Mobile Money

+250 798 696 529

Name: Makutano Kivu Resort

Airtel Money

+250 732 940 528

Name: Makutano Kivu Resort

Important: After payment, please:

  • • Screenshot the transaction confirmation
  • • Send to [email protected]
  • • Include your booking details
Send Confirmation

Why Book Direct With Us?

Secure Payments

All transactions are encrypted and secure

Best Price Guarantee

Lowest rates when you book direct

Flexible Cancellation

Cancel up to 48 hours before check-in

24/7 Support

We're always here to help you

Find Us

Location & Directions

We're located in the beautiful town of Rubavu (Gisenyi), just steps from Lake Kivu

Getting Here

  • 2.5 hours drive from Kigali
  • 10 minutes from Rubavu Airport
  • Walking distance to the lake
  • Near the DRC border

Reception Hours

  • Check-in: 2:00 PM - 10:00 PM
  • Check-out: 11:00 AM
  • 24/7 Support: +250 798 696 529
  • Early check-in available upon request

Prefer to Talk?

Call us directly and speak with our friendly team. We're available 24/7 to answer your questions and help with your booking.

+250 780 361 829

Available in English, French, and Kinyarwanda